d71's Privacy Policy

Introduction and Scope of Policy

d71 places the highest importance on its users' privacy. This document explains what information is collected from you when you register, log in, or use any service on the d71 platform, how that information is used, and what measures are in place to keep it secure.

This Privacy Policy applies to d71's website, mobile application, and all associated digital services. Alongside reading this policy, you are encouraged to read our Terms and Conditions, which set out the detailed rules for using the platform.

If any part of this policy is unclear to you, please contact the d71 support team. Our team provides assistance in both Bengali and English, seven days a week, twenty-four hours a day.

Types of Information Collected

d71 collects two types of information: (a) information you provide voluntarily, and (b) information recorded automatically while you use the site.

2.1 Information Provided Directly

This includes the information you provide when registering an account:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Residential address
• National ID card or passport details (where identity verification is required)
• Financial transaction details — bKash, Nagad or Rocket account numbers

2.2 Automatically Collected Information

The following information may be recorded automatically while you browse d71:

• IP address and device type
• Browser and operating system information
• Time spent on the site and list of pages visited
• Gaming history and betting amount details
• Cookies and session data

2.3 Information Received from Third Parties

In some cases, d71 may receive information from third-party service providers as part of a legitimate verification process. This information is used solely to confirm identity and prevent fraud.

Purpose of Information Use

d71 uses the information collected from you for the following legitimate purposes:

3.1 Account Management

Your information is used to create your account, verify your identity, ensure login security, and complete password recovery.

3.2 Financial Transaction Processing

Your mobile banking details (bKash, Nagad, Rocket) are used to process deposits and withdrawals on d71. The minimum deposit is ৳500 and the minimum withdrawal is ৳1,000 — transaction records must be kept to maintain these limits.

3.3 Service Improvement and Personalisation

By analysing your playing patterns and preferences, d71 may suggest more relevant games and promotional offers. This analysis is always carried out while maintaining data security.

3.4 Compliance with Legal Obligations

d71 may be required to retain and disclose certain information in order to comply with applicable laws and regulations.

3.5 Responsible Gaming

d71 helps its users develop healthy gaming habits. For this purpose, gaming behaviour is monitored and active support is provided where needed. Read the Responsible Gaming Guidelines to find out more.

Information Sharing and Disclosure

d71 does not sell your personal information to any third party. However, information may be shared in the following specific circumstances:

4.1 Service Provider Partners

d71 works with trusted service providers for payment processing, technical infrastructure, and customer service management. These partners may use your information only for the agreed purpose and are required to maintain standards consistent with this Privacy Policy.

4.2 Legal Requirements

d71 may disclose your information under a court order, a lawful request from an investigative authority, or as required by applicable law.

4.3 Fraud and Abuse Prevention

Information may be shared with verification agencies where necessary to protect the security of the platform, detect fraud, and prevent account misuse.

Data Security Measures

d71 applies industry-standard technical and organisational security measures to protect your information.

5.1 Encryption Technology

All data exchanged between you and d71's servers is encrypted using SSL (Secure Socket Layer) technology. This ensures that no unauthorised party can read or alter your information.

5.2 Access Control

Access to your personal information is granted only to staff who need it to carry out their specific responsibilities. All access is logged and reviewed regularly.

5.3 Data Retention Period

d71 retains your information for as long as your account is active. Even after an account is closed, certain records may be kept for a defined period to meet legal obligations.

5.4 Security Incident Management

In the event of a data breach, d71 acts promptly to identify it and takes appropriate steps to notify affected users.

Cookies and Tracking Technologies

d71 uses cookies to keep the site running properly and to improve your experience.

6.1 Essential Cookies

These cookies are necessary for the basic functioning of the site — such as maintaining login sessions, saving items in a cart, and keeping security features active. They cannot be disabled.

6.2 Functional Cookies

These cookies remember your preferences and settings — such as language selection and personal display preferences.

6.3 Analytics Cookies

d71 uses analytics cookies to understand which parts of the site are used most and to improve the quality of services. This data is collected in aggregated and anonymised form.

You can disable optional cookies through your browser settings, though this may limit some features of the site.

Your Rights

As a d71 user, you have several rights over your own information:

• Right to Know: You may request to know what information d71 holds about you.
• Right to Rectification: If any of your information is incorrect, you may request a correction.
• Right to Erasure: In certain circumstances, you may request that your information be deleted, although some data may need to be retained due to legal obligations.
• Right to Restrict Processing: You may request that the use of your information be limited for specific purposes.
• Right to Portability: You may request your information in a structured, machine-readable format.
• Right to Object: In certain circumstances, you may object to the processing of your information.

To exercise any of the above rights, contact the d71 support team via live chat or email. We will respond to your request as promptly as possible.

Protection of Minors

d71 strictly refrains from providing services to anyone under the age of 21. The platform does not knowingly collect personal information from minors in any way. Age is verified at the time of registration, and if an account holder is found to be under 21, that account is immediately closed and all associated information is deleted.

If a parent or guardian believes their minor child has registered on d71, please notify our support team immediately.

Changes to Policy

d71 reserves the right to update this Privacy Policy as needed. If any significant changes are made:

• The new version will be published on this page and the date will be updated.
• Registered users will be notified via their mobile number or email.
• Sufficient notice will be given before the change takes effect.

Continued use of the site after a change means you have accepted the updated policy. If you have further questions about any changes, visit our FAQ section, where detailed answers to common questions can be found.

Contact Information

For any questions, objections, or information-related requests regarding this Privacy Policy, please contact the d71 support team:

• Live Chat: 24/7 service, available in Bengali and English
• Email: [email protected]

We generally respond to all information-related requests as promptly as possible. Complex requests may take a little longer, but we treat every request seriously.